For the purposes of the General Data Protection Regulation (“GDPR”) and UK data protection laws, the controller is Domainz247.
We have used the terms we, us, our, etc., to mean Domainz247, and you, your, etc., to refer to the customer to whom we are providing goods and/or services.
About this document
This privacy policy outlines how we handle your personal data. We’ve created this document to ensure you are informed about how we collect, use, and protect your data.
How we collect your information
- We may obtain your personal information through forms completed on our website, over the phone, via email, or through postal correspondence. We collect data in several ways, including:
- Directly from you when you place an order, request technical or administrative support, or reach out to us for any other reason.
- When we initiate contact with you regarding updates, account matters, or technical assistance.
- From an individual acting on your behalf who requires technical support.
- From a third party placing an order for you or submitting information on your behalf.
The types of information we collect
We may collect the following types of personal information:
- Contact information, such as your email address, phone number, and postal address.
- Records of correspondence and interactions we have had with you.
- Financial details, including bank account information for issuing refunds.
- Technical support information, such as details about your computer hardware and software.
Why we use personal data
We process your personal information to deliver, manage, and bill for the software and services you receive from us, including the provision of technical support as required under our agreement with you. In accordance with GDPR and UK data protection regulations, we rely on the following lawful bases when handling your personal data:
- Our contractual responsibilities to you.
- Our legitimate interests, such as administering and receiving payments.
The information we request and use is necessary for us to meet the terms of our contract and to collect payment for the services we provide. If you choose not to supply this data, we may be unable to deliver the services you have requested.
Sharing your information with others
We do not sell or trade your personal information. However, we may disclose your data to certain third parties, including:
- Software suppliers or service partners who assist us in delivering our services.
- Payment processing providers who help facilitate financial transactions.
How long your information is kept
We keep your personal data only for as long as it is required. Your contact details will be stored for the duration that we need them to provide technical assistance or until you ask us to remove them.
Your rights
Under data protection laws, you may have several rights regarding the personal information we hold about you. These include:
- Requesting corrections to your personal data if you believe it is inaccurate or incomplete.
- Requesting access to the personal data we hold (a “data subject access request”) so you can review the information and understand how it is being used.
- Requesting deletion of your personal data where there is no lawful reason for us to continue processing it, or if you object to the processing.
- Requesting a restriction on how we process your data—such as asking us to pause processing while we verify its accuracy or purpose.
- Requesting data portability, allowing you to receive your data in a structured, commonly used, machine-readable format or to have it transferred to another organisation.
- Objecting to the processing of your personal information, including processing based on legitimate interests or for marketing. (Domainz247 does not use your data for direct marketing.)
Please be aware that these rights are subject to certain conditions, and we may decline a request where legal exceptions apply.
For more information about your rights, you can visit the Information Commissioner’s Office (ICO) website. Information Commissioner’s Office (ICO) website.
Contact and complaints
If you have any questions about this privacy policy, how we process your personal data, or wish to exercise any of your legal rights, please contact us:
- By email : domainz247.info@gmail.com
- By telephone :+44 7344715378
- By post : Domainz247
If you are unhappy with the way we manage your personal data, you are entitled to raise a complaint with the Information Commissioner’s Office (ICO). For further guidance on your rights, please visit the ICO website.